Assessment Kit-BSBHRM413 Support the learning and development of teams and individuals Qualification Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCPMG301 Control weeds * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBEK203 Open and reassemble a beehive AHCBEK205 Prepare and use a bee smoker AHCBEK206 Assemble and maintain beekeeping components AHCBEK301 Manage honey bee swarms AHCBEK302 Manipulate honey bee brood AHCBEK303 Re-queen a honey bee colony AHCBEK304 Remove a honey crop from a hive AHCBEK311 Transport bee hives by road to new apiary site AHCBEK312 Extract honey AHCBEK313 Manage pests and disease within a honey bee colony AHCBEK405 Select and establish an apiary site AHCWHS302 Contribute to workplace health and safety processes AHCWRK318 Comply with industry quality assurance requirements Electives AHCBEK307 Collect and store propolis AHCBEK308 Produce and harvest royal jelly AHCBEK309 Trap and store pollen AHCBEK310 Process raw wax into moulds AHCBEK402 Perform queen bee artificial insemination * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing CHCMHS012 Provide support to develop wellness plans and advanced directives CHCMHS013 Implement trauma informed care CHCPOL003 Research and apply evidence to practice CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective units CCHCCCS017 Provide loss and grief support CHCCCS018 Provide suicide bereavement support BSBFIM501 Manage budgets and financial plans HLTHPS006 Assist clients with medication HLTAAP001 Recognise healthy body systems If you require RPL Kits with comprehensive benchmarking

Assessment Kit-BSBHRM413 Support the learning and development of teams and individuals Qualification Core units AURAAA001 Work inOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of